The term 'acceptable' is a multi-faceted word. According to my dictionary, acceptable may mean capable or worthy of being accepted; pleasing to the receiver; satisfactory; agreeable; welcome; meeting only minimum requirements; barely adequate; or capable of being endured.
I think not. If they mean that my hearing aids are 'barely adequate' when they say they are 'acceptable', then I suppose they are right. They are minimally adequate, and they are better than nothing. But that's not good enough for me.
I will not be held hostage by a company whose main objective is to protect their pockets and determine what is "acceptable" for me. They don't know me. We have appealed.